Happy New Year? Not For Some - NHS Launch Stress Helpline
By Moving Pictures | Wednesday, December 30, 2009, 11:13
As the New Year
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Stressline Launched by NHS (photo by Jen SFO-BCN via Flickr)
approaches, people who are worried about debt, housing and employment
will get practical and emotional support from a new NHS helpline
launched today by Phil Hope, Care Services Minister.
NHS
Stressline callers will receive practical information and advice from
trained health advisors. If they are suffering from stress, anxiety or
depression, they will be directed to a wider package of financial and
mental health support. The Stressline number is 0300 123 2000 and it is
open daily from 8am-10pm.
The
helpline, which has been successfully piloted, is linked to the
Government’s flagship Talking Therapies programme and will be the focus
of a new public awareness campaign in the New Year.
The facts show:
· Debt
can be a cause and a consequence of mental health problems, such as
stress, anxiety and depression, but often people do not know where to
seek help;
· Nearly half the UK population worried about money and debt in 2009;
· A
quarter of people with mental health problems experience debt, but a
third of people these people do not seek help for financial
difficulties; and
· Average household debt in the UK is £9,120 excluding mortgages.
Phil Hope, Care Services Minister, said,
“After
the festive season many of us take a long hard look at our finances.
Tightening our belts and getting out of debt always features high on
the list of New Year’s resolutions. But debt can have a serious impact
on a person's mental wellbeing, causing stress, depression and even
suicidal thoughts.
“The NHS Stressline is there to help
improve people’s mental and financial wellbeing. Whether it’s practical
advice, emotional support or the first step in getting treatment for
depression, it will give people real help to tackle their money
worries.”
Jacqui Jedrzejewski, NHS Direct Mental Health Lead, said:
“We
know the credit crunch hits people in many different ways, and job
insecurity, redundancy, debt and money problems can all cause feelings
of distress and helplessness.
“Throughout this pilot stage
we’ve seen some very poignant examples of how the NHS Stressline has
already helped people. Like the 49-year-old man who had just lost his
job and felt unable to tell his wife, so continued to act as if he was
going to work every day whilst secretly contemplating suicide. Or the
28-year-old woman who was stressed and anxious about her mounting debt
due to a cut in her hours at work and felt she didn’t have anywhere to
turn.
“In these cases, our trained health advisors listened
and offered sympathetic, relevant support and advice that helped them
both take control of their situation. Additionally, the lady was
pointed to a service which could provide specific help with her
finances and in the gentleman’s case, as with anyone feeling extremely
distressed or suicidal, an NHS Direct nurse advisor was available for a
further assessment.”
Mind's Chief Executive Paul Farmer said:
“Money
worries and fears about job security have the potential to trigger
mental health problems like depression and anxiety. When people are
faced with piles of bills and deep emotional despair the future can
seem bleak and it can be difficult to know where to turn for advice. We
would encourage anyone experiencing these difficulties to contact the
NHS Stressline for support and advice.”
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