Your are not moaning. It appears that you have looked for reason from Stagecoach. Sometimes there are no other platforms in our democratic society then this. Some parties that should be monitoring this more full of platitudes then action. That said a note needs to be made of the departure time of the bus over a certain period that you consider effective. The result should be sent to the Education Department who actually manage the Service.
My son has been experiencing this problem too, with the 901 from Bideford to Pilton School which runs along Instow sea front. He is quite upset about having to stand at the back in assembly and miss his registration. I must say that the transport officer at Pilton Community College has been really supportive. She actually got the manager from Stagecoach to call me. Although he was quite pleasant he was just full of excuses. I am going to get my son to log the times when the buses are late. His bus always seems to be the last one picking children up on the way home too - it's not good enough especially at that price! I pay £100 a term too and that's nearly half way there!
The park school also have the same problem with the buses; the children are invariable late for registration, which is disruptive to their education.
The park school bus is just a normal 21a which goes to the park school instead of the hospital. Stagecoach run two buses to the school in the morning, which are supposed to reach Instow at 7.57 and 7.59 (two minutes apart!) These buses end up leap frogging each other all the way to the school - these buses are also open for members of the public to ride on (as if!!)
The solution to the park school problem seems obvious to me - run an earlier 21a bus via park school instead of the hospital.
The pilton bus is a totally different and probably even easier problem to solve - leave earlier!
Of course if too much fuss is made of this Stagecoach will probably not even tender for the contract when it comes up again and this could leave parents responsible for getting their children to school - bet they'd all be on time though.
I have just seen this notice on the Pilton Community College Website regarding the School buses from Bideford:
Transport Issues – Clarification
901, 902, 903 and 904 Buses
If your child is eligible to free or assisted transport from Devon County Council under the School Transport Policy, this will continue and further details of this will be shared when we have been informed.
If your child currently pays for their transport on the 901, 902, 903 or 904 services, we are in discussions with Stagecoach regarding continuing with services that bring students to Pilton. We are very optimistic that we will be able to provide a good alternative; details will follow shortly.
We are sorry for the short notice but we, and the bus companies, were only informed on the afternoon of Wednesday 27 January.
Thank you for your understanding.